Responsible Game – Mostbet

A Responsible Attitude to Gambling

Betting history

You can view the entire history of previous bets, withdrawals and contributions, as well as the current balance in the sections of the Personal Account “History of Bets”. There are several filters that allow to search more specific information. Here you can see exactly what, when and how much you bet, win and lose.

Self-control

We understand that compulsive gambling has a detrimental effect not only on the players themselves, but also on their relatives.

It is very difficult to deal with such situations. The main thing is to provide support and provide players with additional options for receiving assistance when players are ready to accept them. Please see the “asking for help” section for a list of leading organizations that directly help people with compulsive gambling.

For all people close to gambling addicts, who want to help them, we recommend visiting the website of Gam-Anon organization that specializes in providing assistance and support in such situations.

There are questions for self-testing below. You can use them to evaluate whether you spend a lot of time and money on the game.

  • Have you ever been criticized for gambling?
  • Have you ever told lies to hide the amount of money or time you spent on gambling?
  • Do you have a desire to play various quarrels, frustrations or disappointments?
  • Do you play for a long time while being alone?
  • Do you miss work because of gambling?
  • Do you play to distract from a boring life or to avoid a depressed state?
  • Do you spend “play money” for other expenses with reluctance?
  • Have you lost interest in your family, friends or hobbies because of gambling?
  • Having lost, do you feel a desire to recoup as quickly as possible?
  • When you play and you run out of money, do you feel vexation, despair and the need to play again?
  • Do you play until you lose the last peanuts?
  • Have you ever cheated, stolen or borrowed money in order just to have money to play or pay off gaming debts?
  • Are you depressed or restless due to your gambling addiction?

If you answered “yes” to at least two of the above questions, we would advise you to contact one of the organizations listed below in the “Calling for Help” section to discuss your situation. All these organizations guarantee strict confidentiality.

Please use the following five tips for a more responsible game:

  • Play only if you find this activity enjoyable.
  • Consider the money you lose as a fee for entertainment and take the loss as an integral part of the gameplay.
  • Do not play just to win.
  • Set for yourself the limits of costs and / or time allotted for the game, and adhere to these restrictions.
  • Do not borrow money to play.

Calling for help

If you need help and support regarding the gambling, there are several organizations that offer advice and help.

  • GamCare is the leading official agency that provides support, advice and counseling for people with gambling addiction. Please call +44 808 8020 133 or visit the website.
  • Gambling Therapy offers telephone help and a forum for addicted players around the world to discuss all the problems they may have.
  • Gamblers Anonymous is a multi-ethnic partnership of women and men who have united in fighting their own addiction somehow and help other addicted players.
  • BeGambleAware® is managed and funded by an independent charitable organization, the Responsible Gambling Trust, operating under the name GambleAware.
  • The GamBlock organization provides services to gambling addicts by blocking access to gaming websites.

Legal Regulation

Bets are accepted from persons who have attained the age of 18 or the age of majority in their jurisdiction (the age must be over 18) who agree with the Rules of accepting bets offered by the bookmaker.

Bets are not accepted:

  • from persons who have not reached the age of 18 at the time of placing the bet;
  • from persons who participate in the events on which bets are made (athletes, coaches, referees, owners or functionaries of clubs and other persons who have the ability to influence the outcome of the event), as well as from other persons acting on their behalf;
  • from persons representing the interests of other bookmakers;
  • from other persons whose participation in the agreement with the bookmaker company is prohibited by applicable law.

The bet participant bears responsibility for violation of clause 2. of these Rules. In case of violation of these Rules, the bookmaker reserves the right to refuse to pay any winnings or to return the deposited amounts, as well as to cancel any bets. The betting company does not bear any responsibility as to when it becomes known to it that the client belongs to one of the listed categories of persons. This means that the bookmaker has the right to take these measures at any time after it becomes known that the client is one of the designated persons.

The betting company has the right not to accept bets from clients who do not comply with these Rules. The betting company reserves the right to refuse the client to accept any type of bets if the client violates public norms of behavior and public order.

The betting company reserves the right to refuse to accept a bet to any person without giving any reason.

All  bets calculation is based on the information provided by the processing center.

The company reserves the right to close the gaming account and cancel all bets placed on this account if it has established that:

  • the betting participant at the time of placing bets had information about the result of the event;
  • the betting participant had the opportunity to influence the outcome of the event  being a direct participant in the match (athletes, referees, coaches, etc.) or a person acting on their behalf;
  • bets are made by a group of betting participants acting in concert (a syndicate) in order to exceed the limits set by the company;
  • one betting participant has several gaming accounts (multiple registration);
  • the betting participant is suspected of using special software or technical means to automate the betting process;
  • any dishonest means of obtaining information or bypassing the limits and restrictions set by the company were used.

Customer account balance in the situations described above may not be refundable after the completion of the proceedings at the discretion of the betting company. In this case, the amount of balance is determined without taking into account dishonestly received income.

The company reserves the right not to compensate the player’s losses on payment systems’ commissions when depositing and/or withdrawing funds to the account (from the account) of the MostBet betting company. The company reserves the right to conduct the process of confirming the owner’s identity through videoconference and requesting identity documents.

If the betting company security service has doubts about the identity of the bet participant or about the reliability of the information provided (address, credit or debit card or other data) they have the right to request any documents from the bet participant at the choice of the company, confirming the identity and other data transmitted by the client, as well as cancel any payments until all information has been verified. Verification of documents can take up to 24 hours from the moment the documents are received. If it is proved that the information received is not reliable then the company has the right to cancel all rates and suspend all cash settlements for an indefinite period.

The account owner confirms/agrees that all actions performed in the account are performed by him/her independently. If actions on the account are performed by third parties the owner is solely responsible for access to the account.

The account owner confirms/agrees that all actions performed in the account and using its details are performed by him/her or with his/her permission.

  • Users from countries where sports betting is illegal are prohibited from using the bank card of that country to complete a transaction on the site.
  • The owner of the bank card is obliged to be aware of the legislation of his/her country in relation to betting activities.
  • Participation in gambling by persons under the majority age is not allowed, as well as the use of bank cards of these persons for making transactions on the website of the bookmaker’s office.

The company reserves the right to update the text of the rules and add new rules at any time. In this case, new rules or a new edition of the rules come into force and will be applied immediately after they are published on the site.

To avoid any problems MostBet gives you the following guidelines to follow to ensure that you play responsibly:

  • Before starting the game set limits for yourself for a certain amount of time and money that you are going to spend.
  • Only play with money that you can afford to lose.
  • Do not try to recoup after losing.

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